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Informal
Helping and Human Services
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Establishing an Institutional Collaboration
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People
turn first to family, friends, and neighbors when problems arise
in their lives. This "informal helping" is voluntary,
spontaneous, individualized, flexible, based on self-reliance, and
is reciprocal in nature. Such helping breaks down barriers created
"provider" and "client" relationships and helps
overcome the fragmentation and crisis orientation of social services.
Informal helping is most effective when social networks have the
greatest size, diversity, quality, and interconnectedness. This
is the very definition of social capital. We need to identify, support,
and enhance neighborhood helping networks, and establish collaborations
between human service agencies and informal helping networks.
Readings:
Peter Medoff and Holly Sklar, Streets of Hope, The Fall and
Rise of an Urban Neighborhood (Boston: South End Press, 1994),
Chapter 7, "Holistic Development: Human, Economic, Environmental",
pp. 169-202.
Reading
#1
Charles
Froland, Diane Pancoast, Nancy Chapman, Priscilla Kimboko, Helping
Networks and Human Services (Beverly Hills: Sage Publications,
1981), pp. 17-54, 137-149.
Reading
#8 (pdf)
Atelia
I Melaville and Martin J. Blank, What It Takes: Structuring
Interagency Partnerships to Connect Children and Families with Comprehensive
Services, Washington: Education and Human Services Consortium,
1991, "Part One: Where We Are - Where We Need to Be",
pp. 6-19.
Reading
#18 (pdf)
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Selected
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Informal
Helping and Human Services
Subtopics inside:
Holistic development at Dudley Street
Formal social service provision
"Ecological" approach to social work practice
Informal helping networks
Neighborhood based social service planning and delivery
Human services consortiums
Facilities
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